ac7779 Privacy Policy

ac7779 is an online gaming and betting platform in Bangladesh that takes the privacy of its users very seriously. This Privacy Policy ("Policy") describes how ac7779 collects, uses, discloses, and protects information about you when you use its website, mobile platform, and related services ("Services").

This policy applies to the ac7779.cam website and all its sub-services. Whether you are registering on our platform, logging in, taking part in betting or gaming activities, or contacting our customer support — this policy remains in effect in each of those cases.

You must be at least 21 years old. We do not knowingly collect personal information from minors. If we become aware that information from a minor has entered our system, steps will be taken to delete that information immediately.

ac7779 may collect the following types of information from you:

2.1 Information You Provide

• Full name, date of birth, and national ID details (for identity verification)
• Email address and mobile number
• Username and password
• Financial information — bKash, Nagad, Rocket, or Upay account details (for transaction processing)
• Messages sent to customer support and communication details
• Responsible gaming settings and self-exclusion request information

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, version, and language settings
• Time spent on the platform, pages visited, and click data
• Gaming activity history — bet amounts, game types, win and loss records
• Deposit and withdrawal transaction history
• Information collected through cookies and similar tracking technologies

2.3 Information from Third-Party Sources

In some cases we may receive information about you from legitimate third-party identity verification services or payment processing providers. This information is used solely to prevent fraud, comply with anti-money laundering (AML) regulations, and confirm your identity.

ac7779 uses your information for the following purposes:

3.1 Service Delivery and Operation

• Creating, verifying, and managing your account
• Processing betting, gaming, and financial transactions
• Providing bonuses, rewards, and VIP benefits
• Fulfilling customer support requests

3.2 Security and Compliance

• Detecting and preventing fraud, money laundering, and suspicious activity
• Ensuring compliance with applicable laws and regulations
• Preventing multiple accounts and improper activity
• Enforcing responsible gaming rules

3.3 Improvement and Analytics

• Improving platform performance and user experience
• Providing relevant promotions and offers (based on your consent)
• Identifying and resolving service issues
• Analysing overall usage patterns (in aggregated and anonymous form)

ac7779 uses cookies and similar technologies to improve its services and personalise the user experience. Cookies are small text files stored in your browser or on your device.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security; these cannot be turned off.
• Functionality Cookies: Remember your preferences such as language and settings.
• Analytics Cookies: Collect site usage statistics to help improve our services.
• Marketing Cookies: Used to display relevant advertisements and offers (based on your consent).

You can control or reject cookies by changing your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.

ac7779 may share your personal information with third parties in limited and specific circumstances. In each case we ensure that appropriate data protection measures are in place.

5.1 Service Provider Partners

We work with trusted third-party service providers who deliver specific services on our behalf, such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure. These partners are given access only to the information necessary to perform their specific services and are required to comply with our privacy standards.

5.2 Legal Obligations

We may disclose your information to comply with applicable law, court orders, or valid requests from government authorities. This includes cooperation with anti-money laundering programmes and investigations by regulatory bodies.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may form part of the transferred assets. In such circumstances we will notify you in advance and your information will remain protected under this policy.

ac7779 follows the highest industry standards to protect your personal information. Our security measures include:

• SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption.
• Secure Data Storage: Sensitive information is stored on encrypted servers.
• Access Controls: Only authorised personnel can access the information they need.
• Regular Security Testing: Our systems undergo regular security audits.
• Two-Factor Authentication: A two-factor authentication option is available for additional account protection.
• Payment Security: Financial information is processed in compliance with PCI DSS security standards.

However, no method of data transmission over the internet or electronic storage can be guaranteed to be completely secure. We strive to ensure the highest level of protection, but we cannot guarantee absolute security.

ac7779 retains your personal information for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal obligations.

• Active Accounts: All information is retained while the account remains active.
• Closed Accounts: Even after an account is closed, information may be kept for a minimum of 5 years for legal and regulatory reasons.
• Financial Records: Transaction records are kept for the period required under anti-money laundering laws.
• Marketing Data: If you withdraw your consent, use of your information for marketing purposes will stop immediately.

You have the following rights regarding your personal information:

8.1 Right of Access

You may ask what information ac7779 holds about you and receive a copy of that information.

8.2 Right to Rectification

If your information contains any errors or is incomplete, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted, although some information may not be possible to delete due to legal obligations.

8.4 Right to Object to Processing

In specific circumstances you may object to the processing of your information.

8.5 Withdrawal of Consent

Where information is being processed on the basis of your consent, you may withdraw that consent at any time. However, any processing carried out before the withdrawal will remain valid.

As ac7779 is an international service, your information may be stored or processed on servers located in various countries. Wherever information is transferred, we ensure that the protection standards described in this privacy policy are maintained.

For international data transfers, we ensure appropriate contractual safeguards and technical security measures so that your information remains protected at all times.

ac7779's services are for people aged 21 and over only. We do not knowingly collect personal information from minors.

If a parent or legal guardian believes their child has used our services or provided information, please contact us immediately. We will take steps to delete that information promptly.

ac7779 reserves the right to update this privacy policy from time to time. Changes may be made to the policy due to changes in the service, new legal requirements, or security improvements.

For significant changes, we will send a notification to your registered email address and display a notice on the website. Continued use of the platform after changes have been made will indicate that you have accepted the updated policy.

The date of each version of the policy will be noted at the top of the page. Previous versions can be provided on request.

Our services may contain links to third-party websites or services (such as payment processing pages). These external sites have their own privacy policies and ac7779 is not responsible for how your information is handled on those sites. You should read the privacy policy of any third-party site before visiting it.